You’ve heard all the headlines … You’ve seen all the headlines … “consumer confidence down, retail sales stagnant, stock market declines and the possibility of worldwide recessions.” Not exactly [...]
The financial textbooks refer to employees as human capital. The management textbooks label employees as human resources. However, the most successful companies treat employees as human beings. [...]
“We know we can do well by doing good,” said Louis Gerstner, Jr. while Chairman of American Express Travel Services, the company widely credited with coining (and trademarking) the term [...]
Today’s business environment is becoming increasingly complex and competitive due to globalization, new technology, increasing product proliferation, brand erosion, market segmentation, consumer [...]
Do you sometimes feel as though you’re on a treadmill in your professional life? You were coasting along comfortably at a “five” setting, yet the speed just bumped up to 10. While you may be [...]
Increase the size of your customer base – use a combination of sales, marketing and PR to develop new business. Decrease your attrition rate – one of the fastest (and cheapest) ways to grow your [...]
Few sports spectacles were as exciting as watching the 2008 Summer Olympics in Beijing! Millions tuned in around the world as Michael Phelps shattered previous Olympic records to become the [...]
Given all the disruptions in the broadcasting industry there is now more competition than ever before for consumers’ ears, eyes, heart, mind and discretionary dollars. However, for those [...]